Technical Issues
Troubleshoot bugs, app crashes, and unexpected behavior to get UDisc running smoothly again.
8 articles
đź”§ Troubleshooting Hub: Find Solutions by SymptomFind solutions to common UDisc technical issues organized by the problem you're experiencing. This hub will help you quickly navigate to the right troubleshooting guide.
🛠️ Known issues in UDisc — what we're fixing and what's already fixedCurrent known issues in the UDisc app and website, plus recent fixes and which version to update to.
🚨 App crashes, freezes, or won't openIf the UDisc app is crashing, freezing, or won't open on your device, this article will walk you through troubleshooting steps to get you back on the course.
📲 How to update the UDisc appHow to update UDisc on iOS and Android, check your current version, troubleshoot update issues, and leave the Beta program.
🔒 How can I reset my password?This article explains how to reset your UDisc password if you're logged out, how to reset it for security reasons while logged in, and what to do if you run…
đź“¶ Network & connectivity issuesIf UDisc is having trouble connecting to the internet, syncing data, or loading content, this article will help you troubleshoot network and connectivity problems.
🤳 Minimum Requirements for Using UDiscUDisc works on a wide range of devices and browsers, but there are a few minimum requirements to ensure everything runs smoothly.
đź“¶ Is UDisc accessible offline?Can I still keep score using UDisc, even of the course is little or no cell service?