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Technical Issues

Troubleshoot bugs, app crashes, and unexpected behavior to get UDisc running smoothly again.

13 articles
🔧 Troubleshooting Hub: Find Solutions by SymptomFind solutions to common UDisc technical issues organized by the problem you're experiencing. This hub will help you quickly navigate to the right troubleshooting guide.
⌚️Apple Watch TroubleshootingWhat to do if you're running into issues while using UDisc to enter scores on your Apple Watch.
⌚️ Wear OS TroubleshootingI am having trouble with my Android smartwatch that runs Wear OS, what can I do?
🚪 I want to leave the Beta programHow to Switch from the Beta Version of UDisc to the Production Version
⌚️ Garmin Watch TroubleshootingIf you are having trouble using your Garmin watch with UDisc, here are some helpful troubleshooting tips.
⚠️ Scores entered on Garmin not appearing on cardmate's deviceWhy aren't scores entered on a Garmin watch updating on everyone's device or appearing on the leaderboard?
🛜 Can't login - Network errorIf you're seeing Network error when trying to log in to your account, here are some troubleshooting tips to try.
🔒 How can I reset my password?Learn how to reset your UDisc password if you are logged out and don't remember your password or if you need to reset your password for security reasons.
🏆 Why can't I find my score on the leaderboard?What to do if your score is not showing up on the layout leaderboard.
🔎 Why can't I see a course on the map?If a course isn’t showing up in the list or on the map, here’s why it might be missing.
🚨 App crashes, freezes, or won't openIf the UDisc app is crashing, freezing, or won't open on your device, this article will walk you through troubleshooting steps to get you back on the course.
📲 How to update the UDisc appKeeping UDisc updated ensures you have the latest features, bug fixes, and performance improvements. This article shows you how to update UDisc on iOS and Android devices.
📶 Network & connectivity issuesIf UDisc is having trouble connecting to the internet, syncing data, or loading content, this article will help you troubleshoot network and connectivity problems.