Audience: All users | Level: Beginner
Quick Answer
Refund requests depend on your purchase platform. Apple App Store refunds must be requested through Apple directly. For Google Play Store or UDisc.com purchases, contact the UDisc team for assistance with your refund request.
How to Request a Refund
For Apple App Store Purchases
If you subscribed through the Apple App Store:
Sign in with your Apple ID
Locate your UDisc Pro subscription purchase
Follow Apple's steps to submit your refund request
Apple handles all refund decisions for App Store purchases.
For Google Play Store Purchases
If you subscribed through Google Play:
Contact the UDisc team via in-app chat or email at help@udisc.com
Provide details about your subscription and refund request
The UDisc team will assist you in initiating the refund process with Google Play
For UDisc.com Purchases
If you subscribed directly through the UDisc website:
Contact the UDisc team via in-app chat or email at help@udisc.com
Provide details about your subscription and refund request
The UDisc team will assist you with your refund request
Important Information About Refunds
Free Trial Period
UDisc Pro subscriptions include a 14-day free trial. If you are charged after the trial period ends, it is because the trial automatically renews into a paid subscription unless canceled before the trial expires. To avoid charges, you must cancel before your free trial ends.
Platform Limitations
UDisc cannot directly process refund requests for purchases made through the Apple App Store. These requests must be submitted through Apple's designated refund process.
For Google Play Store and UDisc.com purchases, the UDisc team will help you initiate the refund process.
How to Check Where You Purchased
Not sure where you originally subscribed? Here's how to check:
Apple App Store: Manage your subscription in Settings → [Your Name] → Subscriptions
Google Play: Manage in Google Play Store → Profile → Payments & Subscriptions → Subscriptions
UDisc.com: Manage at UDisc.com/account/billing
If you can manage your subscription on UDisc.com, you purchased through the website. If you must use your device settings, you purchased through an app store.
Related Resources
Before requesting a refund:
❌ How do I cancel my UDisc Pro subscription? - Cancel to prevent future charges
✨ What is included in UDisc Pro? - Review Pro features
Subscription management:
✨ Purchasing & Managing UDisc Pro Subscription - General subscription help
🔀 How can I change my UDisc Pro subscription to UDisc.com? - Switch from app store to web
Need more help? Check out the UDisc Landing Zone here for tips from fellow disc golfers or reach out to us via chat or at help@udisc.com.
Article Details
Category: Account & Subscription → UDisc Pro Subscription
Last updated: January 2026
Topics covered: Refund requests, Apple App Store refunds, Google Play refunds, UDisc.com billing, free trial charges, contacting support
Related topics: Subscription cancellation, billing management, free trial period