Quick Answer
Refund requests depend on your purchase platform. Apple App Store refunds must be requested through Apple directly. For Google Play Store or UDisc.com purchases, contact the UDisc team for assistance with your refund request.
How to Request a Refund
For Apple App Store Purchases
If you subscribed through the Apple App Store:
Visit reportaproblem.apple.com and sign in with your Apple ID — your purchase history will be there.
Locate your UDisc Pro subscription purchase.
Follow Apple's steps to submit your refund request.
Apple handles all refund decisions for App Store purchases.
For Google Play Store Purchases
If you subscribed through Google Play, contact the UDisc team via chat. To speed things up, find your Google Play order number before reaching out:
Go to play.google.com/store/account/orderhistory, or open the Google Play Store and tap Profile icon → Payments and subscriptions → Budget & history → Purchase history.
Look for your UDisc purchase — the order number starts with "GPA." followed by a string of numbers, like GPA.1234-5678-9012-34567.
Share that order number with the team and they'll assist you with your refund request.
For UDisc.com Purchases
Contact the UDisc team via chat with details about your subscription and the team will assist you with your refund request.
Important Information About Refunds
Free Trial Period
UDisc Pro subscriptions include a 14-day free trial. If you are charged after the trial period ends, it is because the trial automatically renews into a paid subscription unless canceled before the trial expires. To avoid charges, you must cancel before your free trial ends.
Platform Limitations
UDisc cannot directly process refund requests for purchases made through the Apple App Store. These requests must be submitted through Apple's designated refund process.
For Google Play Store and UDisc.com purchases, the UDisc team will help you initiate the refund process.
Note: If you've requested a refund, your subscription is canceled as part of that process — you won't be charged again. You don't need to take any additional steps to stop future charges.
How to Check Where You Purchased
Not sure where you originally subscribed? Here's how to check:
Apple App Store: Manage your subscription in Settings → [Your Name] → Subscriptions
Google Play: Manage in Google Play Store → Profile → Payments & Subscriptions → Subscriptions
UDisc.com: Manage at UDisc.com/account/billing
If you can manage your subscription on UDisc.com, you purchased through the website. If you must use your device settings, you purchased through an app store.
Need more help? Check out the UDisc Landing Zone here for tips from fellow disc golfers, or ask to talk to a person in the chat.