If you're trying to subscribe to UDisc Pro in the app but encountering an error, it's likely because Apple will only allow one subscription per Apple ID.
Do you have a family member that shares your Apple ID and is already subscribed to UDisc Pro? If so, you will not be able to subscribe via the App Store. However, you can subscribe for yourself using our online system.
Is it possible that you have more than one UDisc account? It's possible that you have a UDisc Pro subscription on a different account than the one you are logged into. Try logging in with different email address or username. Additionally, verify the email address or username linked to your UDisc account. If necessary, try logging into all possible accounts to identify the one where your subscription was activated. For further confirmation, locate the order number for your subscription from the App Store or Play Store and provide it to UDisc Support for assistance.
Still having a problem? Let us know and we'll be happy to help get this resolved! When reaching out to UDisc Support, it can be helpful to provide details such as the order number of your subscription and the email address linked to your account.
Need more help? Check out the UDisc Landing Zone here for tips from fellow disc golfers or reach out to us via chat or at help@udisc.com.