Looking to update your account instead of deleting it? See How do I edit my profile? to change your username, email address, or profile picture.
Permanently delete your UDisc account
If you want to permanently delete your UDisc account, you can request this within the UDisc app or online at UDisc.com.
Account deletions must be initiated by the account holder.
Open the UDisc app or go to udisc.com/account/preferences, and make sure you're logged into the account you want to delete.
In the app, tap the You tab, tap the Menu in the top right, and scroll down to Account preferences.
You may be asked to log in again. After doing so, you'll see an option at the bottom to Delete account.
Tap Delete account and confirm by entering your password.
Important: Account deletion requests may take 14 days to process and are permanent and irreversible. Once your account is deleted, it cannot be recovered.
I have more than one UDisc account
If you have duplicate accounts, keep the one with the history you want to retain and delete the others. Here's how to handle it depending on your situation.
If you know the details of all your accounts
Log into each account you plan to delete and export your scorecards as a CSV to preserve your round history.
Follow the steps above to delete the duplicate accounts.
Note: Rounds and stats can't be transferred between accounts. Exporting your scorecards before deleting is the only way to keep a record of those rounds.
If the account you're deleting has more than 4 scorecards but no UDisc Pro
Exporting more than 4 scorecards requires UDisc Pro. Ask to talk to the team in the chat and we'll add a free week of UDisc Pro to that account so you can export everything before deleting it.
If your UDisc Pro subscription is on the wrong account
Ask to talk to the team in the chat and we can help move your subscription to the account you want to keep.
If you're not sure what accounts you have
Ask to talk with the team in the chat and share any details you have — usernames, email addresses, PDGA number, or purchase information — and we'll help you locate all your accounts.
I deleted my account in error
You can cancel a deletion request yourself within 14 days of submitting it.
Go to udisc.com/account/preferences and log into the account.
Tap Cancel deletion request.
Note: If you have a UDisc Pro subscription, any renewal scheduled within the next 14 days may still be processed. Cancel your subscription separately if you don't want to be charged.
After 14 days you'll receive an email confirming your account has been deleted. At that point the deletion is permanent — nothing can be done to recover the account.
Need more help? Check out the UDisc Landing Zone here for tips from fellow disc golfers or reach out to us via chat or at help@udisc.com.